PRIVACY, TERMS & CONDITIONS

Welcome to our website!

This Privacy Policy and Terms of Use (“Terms”) explain how we collect, use, and disclose information when you visit our website (http://www.internationalcompositessummit.com) and register for the International Composites Summit (ICS). These Terms also outline your rights under data protection laws.

If you have questions or concerns, contact us at: info@fluency-group.com.

Who We Are

ICS is owned by Composites Connections and is organised by The Fluency Business Group Ltd.

Registered Address:

Composites Connections
c/o The Fluency Business Group Ltd
Dunston Innovation Centre
Dunston Road
Chesterfield, S41 8NG, United Kingdom

What We Collect

Personal details provided during registration (e.g. name, email, company, job title).
Communications preferences.
Device data (IP address, browser type, usage activity).
Payment and booking history (if applicable).
Feedback, surveys, and form submissions.
Cookies and tracking data (see below).
Event photography and videography (see below).

How We Use It

To manage event registration and communication.
To provide updates, schedules, and logistical support.
To send marketing communications (if opted in).
To analyse and improve website performance and content.
To manage and promote event-related media (photos/videos).
To comply with legal or contractual obligations.

Event Photography and Video

Photos and videos may be captured at the event for promotional purposes. If you prefer not to appear in any materials, please notify a member of the event team.

Third-Party Services

We may use third-party services (e.g. Google Analytics, Mailchimp, Eventbrite) to manage communications, event logistics, or analytics. These services may collect data in accordance with their own privacy policies. We ensure these providers meet appropriate data protection standards.

Legal Basis for Processing

We rely on your consent, the performance of a contract, legal obligations, or our legitimate interests in providing and promoting our services.

Consent

By registering or submitting information on this website, you consent to the collection and processing of your data as outlined in this policy. You may withdraw consent at any time by contacting info@fluency-group.com. Withdrawal of consent does not affect the lawfulness of processing prior to that withdrawal.

Your Rights

You may at any time:

Request access to your data.
Request corrections or deletions.
Withdraw your consent.
Object to or restrict processing.
Request data portability.
Submit a complaint to the UK Information Commissioner’s Office (ICO).

To exercise any of these rights, email: info@fluency-group.com.

Data Transfers Outside the UK/EEA

Where personal data is transferred outside the UK or EEA, we ensure adequate safeguards are in place to protect your data in line with legal requirements.

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.

Cookies

We use cookies to track user interaction, enhance website functionality, and support analytics. For more details, please review our Cookie Policy. You can manage or disable cookies in your browser settings.

Data Sharing

We do not sell your personal information. Data may be shared only with essential service providers or where legally required.

Security

We implement appropriate technical and organisational measures to protect your data. However, no system is entirely secure, and we encourage you to exercise caution when sharing personal information online.